Fjord Hosting

Docs drift from reality: two Terraform examples reference removed arguments. Support confirmed and said a fix is planned. It has been a quarter.

Their managed Postgres failover actually worked during our incident drill. Zero data loss, about 11 seconds of write pause.

Onboarding was two calls: one architecture review, one billing review. We were in production nine days after signing.

Object storage latency is noticeably better than what we had before, and support answered our first ticket within an hour — on a Sunday.

Docs are written by people who clearly run this stuff. The Terraform modules alone saved us a sprint.

The support engineer stayed on a screen share until our replication lag cleared. That is not the norm in this industry.

A price hike on reserved terms landed mid-contract with 30 days' notice. Legal had to read the fine print twice. Trust eroded.

Onboarding was two calls: one architecture review, one billing review. We were in production nine days after signing.