Redwood Systems

Onboarding was two calls: one architecture review, one billing review. We were in production nine days after signing.

No regrets moving compute here. Storage is where the trade-offs live: cheap and reliable, but restore tooling is minimal.

We like the product surface and the honest status page. Support quality varies though: first line is fast, escalations can take a day.

Docs are written by people who clearly run this stuff. The Terraform modules alone saved us a sprint.

The support team reads the logs you attach and answers with an actual diagnosis, not a knowledge-base link. Refreshing.

Kubernetes upgrades happen without drama, and we get two weeks' notice with a rollback path every time.