Polymer Cloud

The support team reads the logs you attach and answers with an actual diagnosis, not a knowledge-base link. Refreshing.

Object storage latency is noticeably better than what we had before, and support answered our first ticket within an hour — on a Sunday.

Object storage latency is noticeably better than what we had before, and support answered our first ticket within an hour — on a Sunday.

The console timed out during a production incident, which is the one time you really need it. The API stayed up, but that is a low bar.

We scaled from 6 to 90 instances for a launch weekend and the autoscaler behaved exactly as documented. No throttling emails, no surprises.

Their DDoS scrubbing absorbed a large attack during our biggest sale week. We found out from the post-incident report, not from an outage.

The support team reads the logs you attach and answers with an actual diagnosis, not a knowledge-base link. Refreshing.

Snapshot restores are fast enough that we test them monthly. A 4 TB volume came back in 22 minutes to the same region.